Your sales team can't reach every customer.
Heyrise AI can.
Heyrise learns from real sales conversations and combines this expertise with CRM, ERP, PIM, and commerce data. It guides customers from their first question to the right product, quote, order, or sales expert.
AI-led where it scales. Human-led where it matters.
Learns from real sales conversations — not just FAQs or product feeds
Works on top of CRM, ERP, PIM, and commerce — no rip and replace
Guides customers to the right product, quote, order, or human expert
SEAMLESS INTEGRATION, ZERO HASSLE
Works with the systems you already use
Connect product, customer, pricing, and order data from your CRM, ERP, PIM, and commerce systems. No rip and replace.
Products
Product data from PIM or ERP - catalogues, SKUs, variants and prices.
Customers
Customer data from CRM or ERP - profiles, history, prices and discounts.
Orders
Send baskets, orders and quote requests to your e-commerce platform or OMS.
THE CHALLENGE
Customers don’t want another portal.
They want answers.
Many B2B customers need guidance before they can buy. But sales teams cannot personally handle every inquiry, smaller account, and follow-up opportunity.
Sales expertise does not scale.
Our best product and sales knowledge lives in people and individual conversations.
Too many inquiries remain manual.
Self-service does not cover every buyer.
Complex products and uncertain customers still need clarification, recommendations, and guidance.
THE SOLUTION
More than a chatbot. A digital sales expert.
Heyrise captures customer inquiries across email, chat, WhatsApp, and voice. It combines each conversation with product, customer, pricing, and order context and guides the customer toward the next best sales action.
AI handles repeatable conversations. Your sales team stays in control when human expertise matters.
01
Understand the inquiry
Heyrise captures the conversation and identifies intent, requirements, and missing information.
02
Add business context
Product, customer, price, availability, and order data are retrieved from connected systems.
03
Guide the next action
Heyrise recommends a product, prepares a quote or order, triggers a follow-up, or hands over to a sales expert.
Enterprise AI you can control
Unlike black-box AI solutions, Heyrise is built around human-led intelligence and fine-grained policy control. The platform learns from your operational expertise while never using customer data to train foundation models—keeping your knowledge protected and your AI aligned with your business.
FROM CUSTOMER QUESTIONS TO REVENUE
What Heyrise does in your sales process
Support customers across every stage of the buying journey while helping your sales team scale without increasing manual effort.
Guided Selling
Understand customer intent and guide buyers to the right product, solution, or next step.
Quotes
Turn complex inquiries into structured quote requests with clear requirements and product selections.
Orders
Create ready-to-process baskets and orders using customer-specific prices and product availability.
Aftermarket Sales
Help customers identify spare parts, replacements, upgrades, and complementary products.
Follow-Up Sales
Turn service moments, replenishment needs, and previous purchases into personalized follow-up opportunities.
Enterprise AI for Guided Sales
Meet customers in their channels
Handle inquiries across email, chat, WhatsApp, and voice.
Use real sales expertise
Capture how your best salespeople clarify needs, recommend solutions, and overcome uncertainty.
Connect business context
Combine conversations with customer, product, price, availability, and order data.
Keep humans in control
Define when AI leads, when experts take over, and how every handover works.
FAQ
Frequently Asked Questions
What is Heyrise AI and how does it work?
Heyrise AI is a conversational commerce platform that combines human sales expertise with AI sales power. It turns customer intent into guided journeys across consideration, sales and retention — from product discovery and recommendations to baskets, orders, quotes and personalized up- or cross-selling opportunities across chat, voice or video.
What types of businesses benefit most from Heyrise AI?
How customizable is Heyrise AI for specific industrial use cases?
How does Heyrise AI improve sales performance?
How is our individual sales know-how digitized?
Can Heyrise AI integrate with existing systems (e.g., CRM, e-commerce, ERP)?
How does Heyrise AI handle real-time intent detection?
How is data security and compliance managed?
What LLM is being used?
What if our existing data is not structured?
What type of data is required to start using the tool?